detention facility

Funds may be placed on an inmate's account by accessing www.team3.inmatecanteen.com and choosing McDowell County Detention Center. Funds may also be added to an inmate's account using the kiosks located in the Sheriff's Office lobby available 24 hours a day. 

Convenience fees do apply to transactions. Inmate's can receive test and email messages from friends and family using the same www.team3.inmatecanteen.com website at rates cheaper than a postage stamp. 

McDowell County’s Inmate Video Visitation Provider is NCIC

How do I schedule a video call with an inmate?

All inmates can make outside calls to approved family and friends. Families/Friends can create an account and schedule their visits  by calling 1-800-943-2189 or visiting the website: videovisit.ncic.com (link below)              No incoming calls can be received.

Inmate calls (local and long distance) are billed at a per-minute rate, with no connection fees. International calls are also billed at a per-minute rate.

Three-way calls are prohibited.

The calling rates for McDowell County Sheriff / Jail are shown below:

Calling Rates (Per-Minute)
Local
$0.27 

McDowell County’s Inmate Phone Provider is NCIC

How do I receive phone calls from an inmate?

All inmates can make outside calls to approved family and friends.  Families/Friends can create Prepaid accounts by calling 1-800-943-2189 or visiting the website: www.ncic.com. (link below) No incoming calls can be received.

Inmate calls (local and long distance) are billed at a per-minute rate, with no connection fees. International calls are also billed at a per-minute rate. Three-way calls are prohibited.  
The calling rates for McDowell County Sheriff/Jail are shown below: 

Calling Rates (Per-Minute)
Local
$0.17
In-State
$0.21
Out-Of-State
$0.21
International
$0.35