detention facility

Funds may be placed on an inmate's account by accessing https://team3.inmatecanteen.com/#/ and choosing McDowell County Detention Center. Funds may also be added to an inmate's account using the kiosks located in the Sheriff's Office lobby available 24 hours a day. 

Convenience fees do apply to transactions. Inmate's can receive test and email messages from friends and family using the same https://team3.inmatecanteen.com/#/ website at rates cheaper than a postage stamp. 

McDowell County’s Inmate Video Visitation Provider is NCIC

How do I schedule a video call with an inmate?

All inmates can make outside calls to approved family and friends. Families/Friends can create an account and schedule their visits  by calling 1-800-943-2189 or visiting the website: videovisit.ncic.com (link below)              No incoming calls can be received.

Inmate calls (local and long distance) are billed at a per-minute rate, with no connection fees. International calls are also billed at a per-minute rate.

Three-way calls are prohibited.

The calling rates for McDowell County Sheriff / Jail are shown below:

Calling Rates (Per-Minute)
Local
$0.27 

McDowell County’s Inmate Phone Provider is NCIC

How do I receive phone calls from an inmate?

All inmates can make outside calls to approved family and friends.  Families/Friends can create Prepaid accounts by calling 1-800-943-2189 or visiting the website: www.ncic.com. (link below) No incoming calls can be received.

Inmate calls (local and long distance) are billed at a per-minute rate, with no connection fees. International calls are also billed at a per-minute rate. Three-way calls are prohibited.  
The calling rates for McDowell County Sheriff/Jail are shown below: 

Calling Rates (Per-Minute)
Local
$0.17
In-State
$0.21
Out-Of-State
$0.21
International
$0.35